Epson Product Setup contains everything you need to use your Epson product. As such any files downloaded from the Epson site should be regarded as coming from a trusted source. Make sure the computer is connected, then try again. Hi, As mentioned by you, it seems to be a problem with the connection between the printer and the computer. Jun 8, 3: Reply Helpful Thread reply – more options Link to this Post.

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In reply to CatraFelinis’s post on June 4, Desktops Speciality level out of ten: Once the Epson homepage has opened click on Support at the top of the page.

Support & Downloads – WorkForce WFWF – Epson

I tried that and all I got was the drivers were up to date. Windows 10 or macOSor internet browser e.

Some scannet the options available to you will vary depending on your operating system e. Find a repair centre close. Use the usb 2 port if you are connecting directly by cable.

Cannot get Epson WF-2540 scanner to work with Windows 8.1

If your product doesn’t appear when you type it in, check that you haven’t mis-typed it and try again – check the Epson name on the front of your product. We recommend if available for your product that you download and install Epson Product Setup.


Otherwise, your product may lack important functionality when networked. As both are new so they should be compatible with each other. Firmware updates may be required from time to time. How satisfied are you with this reply? Jun 8, 3: If you are intending to scaanner an Epson product, start with the product powered off.

Problems with scanning on Epson WF – Apple Community

If you would like to register as an Epson partner, please click here. For some older products the recommendation may be to use a compatible driver for a previous operating system instead e. I also checked and the computer is actually 1 year old my mind slipped up.

Nirmal S Replied on June 12, File names will vary, as they are different for each product model. If you’re using Epson software to scan have you checked for an update on their website?

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scaner Firmware Firmware is software that runs in a printer, scanner, or other product and controls the functionality and user interface. For more information and for registration, please click here.

I did what you said, “select USB ports and update wwf drivers” but I found they were already as updated as they could get. Don’t use the disk that can with the printer.


Question marked as Apple recommended User profile for user: Ask a question Reset. The installer downloads and installs the latest driver software for your Epson product which may include where applicable printer drivers, network Wi-Fi drivers, scanner drivers and software.

For more information on how we use cookies and how to manage your preferences go to Cookie Information. You can unsubscribe at any time with a click on the link provided in every Epson newsletter.

I still can not start the scan direct from the printer, but with the new software I can control the scanner from the iMac. View answer in context. Printer and scanner software available for download for your Mac – Apple Support Have you tried resetting the printing system? Have you checked with Apple to see if the scan function is supported under El Capitan for your printer?

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