You agree to pay Ambir Technology for any costs associated with damage to missing parts or software, or damage related to any abuse, misuse of the product or user negligence of such product. If calibration continues to fail, please contact Support at , option 3. Please contact your local IT contact to assist you with those permissions. Select Uninstall Program under the Programs setting 4. If the scanner is displaying as a USB 2. Please contact the Ambir Technology support department at Please contact your reseller for details about their policies covering returns and exchanges.
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Right click on the lower left hand corner of your pc screen on the Windows button. Only listed operating systems will work with that legacy scanner model. All returned units will either be repaired and returned to the owner OR Ambir will exchange with an equivalent model, with identical warranty coverage.
You must follow the return procedures provided to you by our support team, you must return the product in original or equivalent 8220i, you are responsible for risk of loss and damage during return and you must pay return shipping charges. How qmbir I obtain service on my scanner? Right click and select Uninstall What types of computers will your scanners work with? I can scan with the scanner but the image output is totally black. How many times can I use my cleaning and calibration sheets?
You will need to calibrate the scanner with the calibration sheet that came with the scanner.
Select Uninstall Program under the Programs setting 4. If you notice a decline in image quality, you should re-calibrate your scanner.
Ambir ImageScan Pro 820i – Sheetfed Scanner
Select Device Manager 5. Remote Support must be initiated by an Ambir support representative Remote Support. Right click on the lower left hand corner of your pc screen on the Windows button 2.
If calibration continues to fail, please contact Support atoption 3. Unplug and replug the scanner from both ends. How do I get around that? Make sure your scanner is connected and powered on not in Standby Mode.
Ambir Technology DS820 ImageScan Pro 820i Duplex Document Scanner
Select Device Manager Windows 8. Select Control Panel 3. All scanners which do not have —IX in the model name require initial calibration before scanning.
Returned products, purchased within the previous 30 calendar days, MAY BE eligible for replacement with a new product or equivalent model. An Csanner must be requested within fifteen 15 days of product shipment and all products and accessories must be returned to Ambir Technology within ten 10 days of receipt of the RMA number.
Ambir ImageScan Pro i – sheetfed scanner – desktop – USB Overview – CNET
Step-by-step instructions for replacing the feed pad in the ImageScan Pro i. Click the arrow next to Imaging Devices. Contact Ambir Support for further assistance. Please download the AmbirScan software located under your device on the Drivers page.
Calibration sheets may be reused indefinitely until damaged or lost. 802i may purchase cleaning and calibration sheets here.
Locate your device name. If you received a free promotional item on condition of purchase of a returned item, you must return the promotional item or you will be charged for it. If within fourteen days of the date of shipment of your recommended-configuration product or accessory, you are dissatisfied for any reason, you may return it for refund or credit in accordance with the following requirements: If the scanner is showing under Other Devices with the scanner name listed properly, please check that you have installed the correct driver.
Please contact the Ambir Technology support department at Click the Start button on the lower left side of your computer screen 2. Check to see if your scanner is installed properly in device manager.